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iamchrishall's avatar
iamchrishall
Explorer | Level 3
3 years ago
Solved

Blank Login Screen When Using Safari

When using Safari on a Mac, I am unable to log in to Dropbox because the login screen is blank. I have updated Safari, cleared cache, cleared history, cleared cache again, but nothing will get the lo...
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  • JASerz's avatar
    JASerz
    3 years ago

    Thanks Nancy - Saturday AM (09/30) Dropbox started working properly with Safari.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Could you both clarify the version of Safari you're using and if you've cleared the browser's cache since you first noticed this?

 

Thanks a bunch iamchrishall & JASerz 

JASerz's avatar
JASerz
New member | Level 2
3 years ago

Hello - thanks for the reply!
Definitely cleared cache and all-time history.
Version 16.6 (18615.3.12.11.2) - MacBook 1
Version 17.0 (18616.1.27.111.22, 18616) - MacBook 2

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