Forum Discussion

Sitaifun's avatar
Sitaifun
Helpful | Level 5
4 years ago

blurry pdf viewed from browser

I've had a pdf file stored on dropbox for years; it was perfectly clear, but now when viewed in the browser it is blurry, so much so that the text is not readable. It is clear when downloaded; the pr...
Preview
sort
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Emma19 - sorry to hear you're having issues with this.

 

Have you cleared your browser's cache or tried another browser since you first noticed this?

sdonell's avatar
sdonell
Helpful | Level 6
3 years ago

I tried another browser that  i never used and I still have the same problem. 

  • eddrop1's avatar
    eddrop1
    Helpful | Level 6
    3 years ago

    Dear Mods,

     

    This is clearly a bug several users are experiencing at the same time and cannot be attributed to user error. Will this bug be reported to the development team?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!