Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Esben's avatar
Esben
New member | Level 1
10 months ago

The previews of my camera uploads photos appear smaller on the Windows desktop app.

Hi, Normally when I browse through my camera uploads on my PC, I can see the pictures on the right side of the screen when I push "Example". These pictures are large. Now however I do not see any...
desktop
Preview
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for letting us know about this, Esben.

Could you send us a screenshot of the issue, so we can have a visual?

Does this only happen in your Dropbox folder or on other folders on your PC as well?

Does the issue persist, if you quit the Dropbox app?

Keep me posted.

  • Esben's avatar
    Esben
    New member | Level 1
    10 months ago

    Tanks for the reply. I tried to quit the app as described. This did not help. I attach 2 examples of the issue. Normally the pucture should take up all the space of the right part of the screen. Regards, Esben.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Hi Esben, could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

      • Esben's avatar
        Esben
        New member | Level 1
        10 months ago

        Thanks for your reply. I pressed download again and reinstalled, and unfortunately no change. Regards Esben

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!