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jonc2's avatar
jonc2
Explorer | Level 3
2 years ago
Solved

Can I download multiple Capture files at once?

How to download multiple captures (video or images) at once?  I can select multiple files, but only see "Delete" as an option.  It would also be useful, and expected, to assign multiple captures to a collection at one time.

Thank you

  • Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?

8 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jonc2, hope you’re doing well and thanks for posting here.

     

    I’d like a full screenshot of what you see on your end, when trying to download your Capture files in bulk (including the URL of the page you see on top).

     

    Ping me when you’re ready.

  • jonc2's avatar
    jonc2
    Explorer | Level 3
    2 years ago

    Hi Nancy,

     

    Thanks for looking into this.  Here is a [removed] to a screenshot showing 3 files selected with only option to delete or unselect. The URL is simply "https://capture.dropbox.com/"

     

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?

  • jonc2's avatar
    jonc2
    Explorer | Level 3
    2 years ago

    Yes!  That works and downloads the captures to a zip file.  Thank you!

  • jonc2's avatar
    jonc2
    Explorer | Level 3
    2 years ago

    Now with that solved, do you know of a way to move multiple files into collections at once?  I'm not seeing that option in either interface.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jonc2, just to clarify, by the collections, do you mean the individual projects in the workspace?

  • jonc2's avatar
    jonc2
    Explorer | Level 3
    2 years ago

    Hi Jay,

    I mean the Collections that are part of the Dropbox Collection interface - see attached image.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jonc2 - moving multiple captures into a single collection isn't an option at this time, but thanks for your feedback. We've passed it on to the team and you can let us know if you have anything else to add.

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