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accessparksSteve's avatar
accessparksSteve
Explorer | Level 3
2 years ago

Can not open a drop box document in Excel or Word due to error

When trying to open a Drop Box Document in excel or word I get the following error   The request is blocked. Ref A: FFA5BE4EB941457F9AF1106AC88E365B Ref B: ATL331000107031 Ref C: 2024-03-01T10:...
Error Messages
Microsoft Office
accessparksSteve's avatar
accessparksSteve
Explorer | Level 3
2 years ago

 

I do and have shared a screen shot. I disconnected and now dont know how to reconnect. it disappeared 

 

accessparksSteve's avatar
accessparksSteve
Explorer | Level 3
2 years ago

ok i found it and reconnected. Regretfully did not resolve. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the swift response accessparksSteve 

     

    If you reconnected it and rebooted your machine and still getting the same error, would it be OK if I sent you an email to have a further look internally? 

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