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Agoldman22's avatar
Agoldman22
New member | Level 2
9 months ago
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Cannot open any Excel file in my Dropbox account

I cannot open any excel file on my dropbox account that I was able to 3 weeks ago. What happened and how can I get to my file?
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  • Agoldman22's avatar
    Agoldman22
    9 months ago

    I was able to find an older xcel version that had a few updates I had to make again to it but was able to recover it from the "restore" option. 

Agoldman22's avatar
Agoldman22
New member | Level 2
9 months ago

Any time I go to my drop box and click on the same file I have hosted there and udpated for years has an odd black icon next to it instead of the normal green excel logo. I have had this file on dropbox since 2013 and updated it regularly and now its unable to be opened. 

 

I get this image to the right and the icon next to the file is dark grey not excel. 

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