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predhar's avatar
predhar
New member | Level 2
2 years ago

Cannot open MS documents locally when downloaded from Dropbox.

When I download any MS document from Dropbox to my computer the document won't open because it says it doesn't have the right permission. How can I resolve this?

desktop
Download
Error Messages

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  • EvanDBX's avatar
    EvanDBX
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi predhar thanks for dropping by!

     

    Can you please check if the permission notification you get is not related to the MS document itself? As MS documents have the option to restrict the permissions of the actual file from opening.

     

    Let me know how it goes!

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