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rebel93465's avatar
rebel93465
Explorer | Level 3
2 years ago

Can't download a single file from my Mac.

Ive been using dropbox forever    Suddenly, I can't download a single file from my entire dropbox   I reinstalled the app and that did nothing -  says none of my files are linked to dropbox e...
desktop
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Dropbox Basic
Mac
rebel93465's avatar
rebel93465
Explorer | Level 3
2 years ago

Heres a screen shot. when I click on thr download icon nothing happens.   It doesnt even spin or change color.  

 

And there is no status button ANYWHERE for dropbox on the desktop other than above in system tray 

rebel93465's avatar
rebel93465
Explorer | Level 3
2 years ago

Also icons are grey in file list 

 

  • rebel93465's avatar
    rebel93465
    Explorer | Level 3
    2 years ago

    And when I double click on the file itself I get this error message. And YES Im online and connecting to every single other thing I ask for.

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you try right clicking the file first and choose 'Available offline' to see if this downloads the file?

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