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MichaelWeet's avatar
MichaelWeet
New member | Level 2
7 years ago
Solved

can't download files from my dropbox

I'm trying to download folders from Dropbox to my laptop. Some have worked but 2 folder won't download. Any reason why this is happening? Many thanks
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  • Jane's avatar
    Jane
    7 years ago
    It shouldn’t be that hard Michael (MichaelWeet); sorry to hear that you’re feeling this way. Kindly bear in mind that you could still download your files using our website in smaller batches if you wish to avoid downloading our desktop app. From there, you can store them on any other location on your pc/ Mac just as any other file/ folder. 
     
    You may give my suggestion a go whenever you find some spare time & please do let me know how you get on with my advice on our discussion here!
Slaine's avatar
Slaine
Helpful | Level 5
7 years ago

Error Message

I've sanitised the file on the image but that's the error being shown.

matryoshkan's avatar
matryoshkan
Helpful | Level 5
6 years ago

I'm trying to downgrade my Dropbox account and wish to access all my files that were previously stored under smart sync on DB cloud (online), but now i want them locally. 

 

1) How do i do that in one bulk download, so I can get access to all my files locally?

2) I tried to download a file more than 20GB, but the zip download failed. 

 

Thanks. 

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