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Forum Discussion
Solved
Can't locate my screenshots in my download folder on my Mac.
My screenshots are no longer landing in the download folder on my MAC. The folks at Apple through that they might be being intercepted by a Dropbox download folder. Does that make any sense and if it does how do I keep my screenshots local on my MAC?
Hey Steve Braff, I'd be happy to help!
The first thing we need to check is whether you've enabled the option to save your screenshots into your Dropbox folder.
Can you check the relevant Help Center article, and see if the option is turned on? If so, then please make sure to turn it off, and see if that makes a difference.
If this doesn't work, don't hesitate to let me know.
Thanks a bunch!
4 Replies
- Megan
Dropbox Community Moderator
Hey Steve Braff, I'd be happy to help!
The first thing we need to check is whether you've enabled the option to save your screenshots into your Dropbox folder.
Can you check the relevant Help Center article, and see if the option is turned on? If so, then please make sure to turn it off, and see if that makes a difference.
If this doesn't work, don't hesitate to let me know.
Thanks a bunch!
That worked, Megan. Turned the option off and all good. Hooray and THANK YOU!!!
- Megan
Awesome news Steve Braff! 🤗
If you need anything else, we'll be one post away!
- T_theresa_A
Community Manager
Hi Steve Braff and welcome back to the Dropbox Community. I am glad that you were able to find your screenshots folder once again.
By the way, I'm Theresa and you might see me around and about the Community here 👩💻. I love hearing and reading about how our Community members use Dropbox and integrate it into their daily lives.
If you're open to sharing, I would love to hear how you use Dropbox 😄.
T 😺 (Dropbox Community Manager)
