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Forum Discussion
TBrasel
2 months agoHelpful | Level 6
Can't view a list of folders in the mobile app on Android.
It is extremely frustrating to not be able to view the list of all folders in the mobile (android) app. I usually end up logging in on my browser just so I can find what I want. I know where to look...
- 2 months ago
I have spent a lot of time trying to get this figured out. Tried scrolling, tried wifi on and wifi off, looked for updates, restarted my phone, etc, over several months, nothing worked. Just *now* when I opened the Dropbox app on my android was I able to see all the folders. 🤦♀️🤷♀️ I don't know what is different about now, from even earlier this morning, but it seems to be working now.
Rich
Super User II
2 months agoTBrasel wrote:It is extremely frustrating to not be able to view the list of all folders in the mobile (android) app.
You should be able to view all the content in your account through the Dropbox mobile app. That's its main purpose.
Are you saying there are folders in your account that aren't visible when you try to find them in the Dropbox mobile app?
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