Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

TBrasel 's avatar
TBrasel
Helpful | Level 6
2 months ago
Solved

Can't view a list of folders in the mobile app on Android.

It is extremely frustrating to not be able to view the list of all folders in the mobile (android) app. I usually end up logging in on my browser just so I can find what I want.  I know where to look...
  • TBrasel 's avatar
    TBrasel
    2 months ago

    I have spent a lot of time trying to get this figured out. Tried scrolling, tried wifi on and wifi off, looked for updates, restarted my phone, etc, over several months, nothing worked. Just *now* when I opened the Dropbox app on my android was I able to see all the folders. 🤦‍♀️🤷‍♀️ I don't know what is different about now, from even earlier this morning, but it seems to be working now. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!