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Arseniy1's avatar
Arseniy1
Helpful | Level 5
2 years ago
Solved

Can't view files in Dropbox on Android.

I use the Chrome browser on a mobile device. Often when I open a Dropbox site I see the empty page, also I can't view files. I used adguard before, deleted it but it didn't help. I tried also uninstalling Chrome updates, clearing the data and history of Chrome, but it also didn't help. The site opens only in incognito mode. What should I do?

  • I solved the problem by turning off the Google translate for the Dropbox site

1 Reply

  • Arseniy1's avatar
    Arseniy1
    Helpful | Level 5
    2 years ago

    I solved the problem by turning off the Google translate for the Dropbox site

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