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Gregg Hall's avatar
Gregg Hall
Helpful | Level 6
4 years ago
Solved

Choosing File/Folder In Browser Has Changed

While viewing my files in the browser (Chrome)...starting today when I would normally just click once to view or click once to enter a folder, now it's one click marks/selects the file/folder and dou...
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  • Gregg Hall's avatar
    Gregg Hall
    4 years ago

    This was corrected on the server side.  If you are having this issue, you need request a ticket to be put in.  It can not be fixed on the user side.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Gregg Hall, if you hover right on the file name, you'll get the "hand" icon of your mouse, that will open files and folders with a single click.

 

But if your mouse is not on the file/folder name, but just really really close to it (doesn't matter if it's above, under, left, right), you'll get the arrow and you'll need to double-click.

 

Can you try and let me know what you find?

Gregg Hall's avatar
Gregg Hall
Helpful | Level 6
4 years ago

It doesn't seem to matter where the cursor lands.  Hard not to describe what I'm seeing so...here is a YouTube video I posted to show my issue.  Again, I can log on a different computer and it does the same.  But, log off and have someone else log in as them...back to normal.  https://youtu.be/TEiqYqyIcgY

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