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PianoBench's avatar
PianoBench
Explorer | Level 4
2 years ago

Conflicted copies that don't show up locally with Mac .rtfd files created with TextEdit.

I can create a .rtfd file with TextEdit by simply adding a graphic to a text file. TextEdit changes the extension to .rtfd. I have no trouble saving and opening these files in a DropBox folder in the...
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PianoBench's avatar
PianoBench
Explorer | Level 4
2 years ago

I don't understand what you are asking. If I quit DropBox from it's persistent menu in my Mac menubar, a file that I create will obviously not be synchronized to DropBox.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I know what you mean, but the file that your colleague edits and adds to the folder, which theoretically syncs, but doesn't appear in the folder, what happens to that, if the Dropbox app is closed?

 

Is it still hidden?

  • PianoBench's avatar
    PianoBench
    Explorer | Level 4
    2 years ago

    I turned off DropBox. It made no difference. The file is still hidden.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      This would mean that the issue is not caused by Dropbox, but most likely by your device's OS or a 3rd party app perhaps PianoBench 

       

      When you say the file is hidden, are you able to locate it if you enabled hidden files to show on your computer? 

       

      Also, do you get the same results if you pause syncing when you edit the file?

      • PianoBench's avatar
        PianoBench
        Explorer | Level 4
        2 years ago

        On the Mac, I can show/hide hidden files by pressing Command + Shift + . in the Finder. Doing so does not reveal the hidden RTFD file.

         

        I have no other problem files or directories in the Mac Finder. What I have described above is a case of DropBox not showing a RTFD file in the Mac Finder under certain circumstances. The file exists in DropBox in the cloud; it is simply a matter that DropBox is not syncing the file back to the Mac Finder.

         

        DropBox clearly has a problem with a file that consists of a Mac package, such an RTFD file. As illustrated above, if I download the RTFD file from the cloud, it comes in as a .rar file that must be decompressed and the decompressed file does not have the correct name.

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