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Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update. Thanks for everyone's help and input.
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I am having the same issue today since updating to IOS 14.2
I am having the same issue even outside of dropbox. It is happening with opening word documents attached to emails.
Right, we are all going to continue to have this issue until Apple releases a fix in a subsequent iOS update. In the meantime, just do as I wrote in this thread and you will be able to open MS Office files on your phone or iPad.
- Agreed. Apple needs to address this in an updated release.
Hi. I had the same issue.
Problems solved: On an Apple iPhone 11 iOS 14.2, use the iOS Files App to open any file. Just enable the OneDrive and Dropbox Sliders under Locations in the Files App.
Hope it works for you guys.
Dear please share in detail, i have the same issue in my iPhone mail app while opening the password protected word or excel files.
Perhaps save the file first to a cloud drive or local.
- Same issue here. Password protected excel files won’t open. Get same “null” error. Have to open excel app to view them. Only started after ios14.2 update. Please fix!
Although the Apple support site has a number of complaints about this issue logged, it would be good for those who are on this Dropbox forum to log into the Apple site and log your complaint. Apple reviews its own sites, not sure how much they care about this Dropbox site or Microsoft, etc so the more the merrier on the Apple site in terms of us all getting this bug fixed.
There are many posts on this topic but this one seems to have the most views, over 3,500 so why not post your complaint here and make it even bigger to get Apples attention - iOS 14.2 Decryption Fails (null)
Yes. I have the same problem with decryption of excel sheets with Password. Also with VPN Connection to my own Server.
With IOS 14.1 and before there was no Problem. Yesterday i contacted Apple Support but no help. I have seen downsizze to 14.1 seems also not possible. What can i do???
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