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KaiCaughman's avatar
KaiCaughman
Helpful | Level 5
6 years ago
Solved

Deleted Files on pc

I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying...
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  • KaiCaughman's avatar
    KaiCaughman
    6 years ago

    Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for keeping us in the loop, KaiCaughman, glad to hear that you were able to resolve your concern. 

 

DonnaMartin555, you'll have to turn off the computer backup feature before moving the files back to their original locations. 

 

Let me know how you get on with it, cheers!

valousme's avatar
valousme
Explorer | Level 4
6 years ago
Hi there

I just had the same problem. I didn't get both were linked and deleted some files permanently (I thought they were only uploaded files not sync so I deleted permanently). No historic info, no rewind possible bc free account...

I tried to recover my files from my computer (restor system) but unsuccessfully. Is there a way to get these files back?
  • stru's avatar
    stru
    Helpful | Level 6
    6 years ago

    From my experiencence, no. After 3 attempts by professional technicians I was never able to recover my files, because I never actually DELETED them from  the hard drive. I lost months of work. This is a scandal. I'm wishing you the best anyway

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