Forum Discussion

Humbug's avatar
Humbug
New member | Level 2
2 years ago

Download Failure of large file using Firefox

I upgraded to a Pro account and am experiencing the repeated failure to download a 36 gb file. Dialog about this problem implies Dropbox has solved it. Why is the problem still recurring? Using a...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for bringing this to our attention, Humbug.

 

Does this issue persist on a private browsing window as well?

 

Can you also try a different browser altogether, to see if that helps?

 

Keep me posted.

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