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pafreeman's avatar
pafreeman
Helpful | Level 5
4 years ago
Solved

Downloaded files are in read-only format

I'm certain it's probably a simple setting I have incorrect, but when I download files, they are consistently in read-only format and I cannot turn on editing; in order to edit the file, I have to sa...
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  • pafreeman's avatar
    pafreeman
    4 years ago

    Thank-you for trying to help.  Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all.  Microsoft has offered no solution.  I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit.  No big deal 🙂

pafreeman's avatar
pafreeman
Helpful | Level 5
4 years ago

Definitely appreciate you giving it a go.  Microsoft folks were unable to resolve the problem--I'll just live with the small inconvenience 🙂  Take care and happy problem-solving!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

If you need anything else, don't hesitate to give us a shout pafreeman! 

 

Enjoy the rest of your week ahead! 😎

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