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somewhere's avatar
somewhere
Explorer | Level 3
3 years ago

Dropbox Badge Doesn't show alert if someone viewing/editing file

Hi there, I really needs help here.. I and the office got the shared folders, but when we opened it, ussually dropbox badge going to show there's also my partner viewing/editing my files.. Bu...
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somewhere's avatar
somewhere
Explorer | Level 3
3 years ago

FYI :
I used a Microsoft Office 2016, and the files we are working on is Excel File..

Is it because we are using a free dropbox account or what?

We did check on our internet connection, and seems is not troubling

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the clarification.

 

The badge actually should show you if someone else is editing the same file, only if it's a different collaborator on the file; it won't show the same account.

 

And yes indeed, the Dropbox Badge is available to all our plans.

 

I hope this clarifies things!

  • drb01's avatar
    drb01
    Explorer | Level 3
    3 years ago

    What exactly do you mean by a "different collaborator"? 

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