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Supercade's avatar
Supercade
Explorer | Level 4
8 years ago

Dropbox changed my font!

Dropbox has stated that it does not alter fonts... I just uploaded a Word document set in Helvetica Neue... I’m now viewing the .doc file on my phone and the font has been replaced with an extremely u...
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Anastasios's avatar
Anastasios
Collaborator | Level 9
8 years ago

Dropbox didnt change the fonts but if the font you use is very special and cool

 

then the program (browser or app) that u use to view the files will replace it with the most available font ...

 

So it would be a good idea to use a "safe" font especially if you want to share it across many devices and lotsa people

Supercade's avatar
Supercade
Explorer | Level 4
8 years ago
The Dropbox viewer should be defaulting to the closest available font, which would be Helvetica or Arial... makes no sense that it is defaulting to a heavy display font. This is an issue with the Dropbox viewer, not my phone. As I said, my phone displays other documents with this font no issue as Helvetica Neue is now a standard Apple font.
  • Anastasios's avatar
    Anastasios
    Collaborator | Level 9
    8 years ago

    Does that mean that Dropbox doesn't implement CORS for raw requests ?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 years ago

      We’d like to look into this further, could you please email us and forward a screenshot of both what the doc should look like, and what it previews as in the app?

      This would be great so we can forward it to the appropriate team!

      • Supercade's avatar
        Supercade
        Explorer | Level 4
        8 years ago
        I’d be happy to, but that link is just a form with no email address or means to attach files.

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