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Forum Discussion
paryzanka49
3 months agoExplorer | Level 3
Dropbox doesn't preserve the metadata of photos uploaded.
Question or Issue
New import photos
- 2 months ago
Hey Paweł, thanks for sending over more details.
In general, the original modification date of a file should only be preserved, if it’s added to Dropbox via the desktop app (this doesn’t apply when the file is uploaded via the website, or the mobile app indeed).
If I’ve misunderstood something, please feel free to correct me, but other than that, I’ve passed all of your feedback on to our team.
Also, if you have any examples of discrepancies when it comes to the metadata of your photos on Dropbox, you can always send me a couple of screenshots here and I’ll take a look for you.
Hannah
Dropbox Community Moderator
2 months agoHi there, paryzanka49, thanks for your post.
In order for us to assist you further, we'll need a bit more info about your issue.
Can you let us know what you're having trouble with?
Any screenshots of the issue or any error messages would be really helpful as well.
Thanks!
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