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dsm5's avatar
dsm5
Helpful | Level 5
4 years ago

Dropbox has taken over files into my PC, and how I can restore them

I bought a new PC a couple of years ago and decided it would be a good idea to install Dropbox.  I am not a techie and somehow every single document and file that I have created, despite being saved ...
Computer Backup
desktop
Dropbox Backup
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi dsm5, did you disable the computer backup feature for your device?

 

Is the Dropbox desktop application still installed on your machine, or have you uninstalled it?

dsm5's avatar
dsm5
Helpful | Level 5
4 years ago

Hello,

It is still installed but disconnected now via my phone app.  It's proving difficult to reconnect it again for some reason.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    What error are you getting when reconnecting it?

     

    Could you try these steps to restore the default location of the Desktop folder.

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