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ptetta's avatar
ptetta
Helpful | Level 6
3 years ago
Solved

Dropbox not searchable in MacOS Ventura 13.1

Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac.  I have been using Dropbox for over 10 years and have never had this problem before.  It's making life extremely difficult and making me think about moving entirely to Google Drive, although I don't really like Google that much.  But at least it's free, whereas I am now paying Dropbox for a less functional service than I had previously.

Does anyone know how to get this function back?

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  • Hannah's avatar
    Hannah
    4 years ago

    Hey vmkirin and bri_guy, I actually moved our thread to this one, since it's about the same issue.

     

    You might want to take a look at the solution on this thread, to see if that works for you as well.

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, could you try contacting the support team for them to investigate this matter in more detail?

  • gzamba's avatar
    gzamba
    Explorer | Level 3
    3 years ago

    I thought I'd try one more time the re-indexing hack with the whole Macintosh HD and it WORKED!!!

    Hope it will stay this way!

    Thank you everybody

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for keeping us updated, gzamba!

     

    I'm happy to see this is resolved for you.

     

    If you need anything else, please don't hesitate to let us know.

     

    Have a great week ahead!

  • garethmckinley's avatar
    garethmckinley
    New member | Level 2
    3 years ago

    Just upgraded to a new MB Air M2 with 2TB SSD, and was having this same issue...this fix is clear ly described and works 100% (takes some time (ie multiple hours) to reindex dropbox and main Documents folders (over 1TB of files)

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