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Solved
Dropbox Paper images aren't loaded on the web
Device Thinkpad X1 Carbon 2016
Operating System/Browser (if using the web)
Windows 10
Dropbox App Version/Browser Version
Chrome: Version 140.0.7339.185 (Offizieller Build) (64-Bit)
Edge: Version 140.0.3485.94 (Offizielles Build) (64-Bit)
Description
Many images (~30%) in my dropbox paper document are not loading anymore. It concernc various dropbox paper files. Even if I click on the link, they do not open anymore. I am sure all of these pictures were uploaded correctly! They are usually screenshots that I have copy + paced into the document. This is very frustrating and a very big issue. I would have thought dropbox paper is more reliable!
Screenshots
Hey everyone, this issue appears to be resolved!
Let us know if you're still having problems.
26 Replies
Yep. Seems to be working.
seems solved.
Solved for me! Thanks!
- Hannah
Dropbox Community Moderator
Hey everyone, this issue appears to be resolved!
Let us know if you're still having problems.
It's beginning to work again. Just in time (for me …). Thank you!
- Hannah
Hey everyone, thanks for taking the time to let us know about this issue.
The team is aware of the problem and are working on a fix as we speak.
We'll make sure to update this thread when we know more.
Apologies for any inconvenience this might have caused.
I can't tell you - I have hundreds of dropbox paper documents. I would say 80 to 90% of the documents I am opening are experiencing this problem. If this problem persists you deleted tons of my own intellectual property!
Sorry to say this but it is pretty much like hundreds of your word files stored on you system and composed over years are suddenly unusable because all tables, graphics etc are deleted. Fixing this should be a an ultra high priority ticket!!!
That is how files look now!
Same here! Hope it could recover soon......
I'm experiencing the same issue 😅.
As long as they do not fix the domain issue, this problem will persist...
Now the issue is even worse. I can't add any new picture to Dropbox Paper documents. It is uploading the file but within a second it is gone. Within a second it shows "Can't show image'; Clicking on the link it leads to a website, which can't be reached.
This is a major **bleep**-up.
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