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jaajuska's avatar
jaajuska
Explorer | Level 4
4 years ago

Dropbox transfer right-click option vanished from windows 11

Hello, 

would like to ask for a hepl with Dropbox transfer.

 

I used Dropbox transfer from my Windows 11 by clicking right button on my mouse and there was "send with dropbox transfer" option. I could select more files and do the same. 

 

But now I can not see this option anymore in my windows. There is just Dropbox > View in Dropbox / Version history.

 

Any guess what shall I do? I have account with 5 TB storage including this transfer feature. 

 

Thanks in advance, Jana

26 Replies

  • oneofthethree's avatar
    oneofthethree
    Explorer | Level 4
    3 years ago

    It says everything is up to date on sync.

     

    Upgrade was September 2022

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey oneofthethree, just to confirm, does syncing work properly?

     

    Meaning, if you add a test file to your Dropbox folder, does it sync to your account online?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi oneofthethree, are we talking about one device? 

     

    I'm simply asking because your initial screenshot, isn't the same as your latest one. It seems you had the option to "Show more options" on the first one. 

     

    Was that screenshot how things looked before the change? 

  • oneofthethree's avatar
    oneofthethree
    Explorer | Level 4
    3 years ago

    the second screenshot is simply with Show More Options expanded as requested - there's still no Dropbox option.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey oneofthethree, thanks for clarifying that for us and sorry to jump in here.

     

    I can see that you're running some other 3rd party apps that are utilizing your right click context menus. Could you have a look at this discussion and let us know if the suggestion there helps? 

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