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j2762mm's avatar
j2762mm
Helpful | Level 7
7 years ago
Solved

End of Audio Previews Cut Off

Hello! I have a very regular issue where the dropbox web player is cutting off the very last seconds of audio files. This issue is NOT pertaining to the playback limits enforced by Dropbox plans....
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  • ZanaLu's avatar
    ZanaLu
    7 years ago

    Hello Daphne

    No the issue isn't exactly resolved but I've made a work-around. The Dropbox support team have been in touch a few times but seem baffled. In the meantime, I have had 10 seconds of silence added to the end of the MP3 so that the voice is no longer cut off and that works for me!

     

Dpukc's avatar
Dpukc
New member | Level 2
6 years ago

Was this problem ever resolved?  I am having the exact issue.   Not a fun experince for my clients trying to give feedback on a video edit.  I've been using other cloud options as my solution.

j2762mm's avatar
j2762mm
Helpful | Level 7
6 years ago

Nope, still a time-waster to this day. Aside from Dropbox's sad "workaround" there doesn't seem to have been any development on a fix for this. Shame.

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