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jalford2025's avatar
jalford2025
New member | Level 2
4 months ago
Solved

Error (500) on the Dropbox website. What can we do?

Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version/Browser Version N/A Question or Issue Error (500) on the Dropbox website
Web
  • Hannah's avatar
    Hannah
    4 months ago

    Hey jalford2025​ and Wilderness P​, thanks for alerting us to this.

    We were indeed having an issue with the Dropbox website, however it now seems to be resolved.

    You can check our status page for the latest updates.

    Apologies for the inconvenience and if you need anything else, let us know.

    Thanks.

JimRobinson's avatar
JimRobinson
Explorer | Level 4
4 months ago

My colleague, working from another location, can load our dropbox files without issue.  It seems to be a problem from my locale (Southern California).

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey JimRobinson​, this issue has been mitigated, but I wanted to check in to see if everything was working as intended for you. Are you still receiving an error?

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