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woelkchen's avatar
woelkchen
New member | Level 2
3 years ago

Error when trying to download files from the website on multiple devices

Since a week (or so...) it is not possible to download any file using the website in firefox, chrome or edge on at least 4 different devices (Microsoft PCs, Ipads... ) when i click on download, eithe...
Download
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for bringing this to our attention, woelkchen.

 

It is strange indeed that you're having this issue on multiple devices.

 

Are all these devices connected to the same network/WiFi?

 

Have you tested it while connected to a different one, to see if it helps?

 

Keep me posted.

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