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shelbyparkmanor's avatar
shelbyparkmanor
New member | Level 2
3 years ago

Excel files not opening on Chromebook

Help!  I'm at  my wits end with a chromebook and excel docs.  It was working perfectly and all of a sudden it no longer wants to open up any excel docs.  We get a page that states that it is not supported?

 

Please help as this is used daily in our small office!

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry to see you're having trouble, shelbyparkmanor.

     

    Are you having this issue on the Dropbox website?

     

    Can you please send me a screenshot of the error message, so I can check it out?

     

    Thanks in advance.

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