Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

fercarol78's avatar
fercarol78
New member | Level 2
3 years ago
Solved

Excel worksheet with a link

Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?

Error Messages
Share
shared links
  • Rich's avatar
    Rich
    3 years ago
    fercarol78 wrote:

    Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?

    It sounds like the link is invalid, was created incorrectly or the file removed. Contact the owner and request a new shared link.

3 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    fercarol78 wrote:

    Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?

    It sounds like the link is invalid, was created incorrectly or the file removed. Contact the owner and request a new shared link.

  • Jameswalter's avatar
    Jameswalter
    New member | Level 2
    3 years ago

    Open the workbook that contains the broken link. On the Data tab, click Edit Links. The Edit Links command is unavailable if your workbook doesn't contain links. In the Source file box, select the broken link that you want to fix.

    Also, try to get the new link from the person who sends it to you and try again.

    Regards,
    James

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!