Forum Discussion

lhub's avatar
lhub
New member | Level 2
8 years ago
Solved

File is too big to preview

I have received a link to a dropbox file but when I click on it, I get the message 'This File is too big to preview'
  • Ed's avatar
    8 years ago

    Hey lhub

     

    If you're seeing the error message This file is too big to preview, it's because Dropbox sets a limit on the size of files that can preview on dropbox.com. The file you're trying to preview exceeds this limit.

     

    You can resolve it by downloading the file to view it.

     

    Hope this helps!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!