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Forum Discussion
Chandiggity
3 years agoExplorer | Level 4
File size changes from original upload
hi Dropbox community
I uploaded a few movie files that are around 30 gb each. When I see them in my dropbox folder, first I need to click on the highest quality version in order to see it in i...
zazii
3 years agoNew member | Level 2
Hello, have you found any solution? I am facing the same issue..
please reply. What steps do you take.?
- Ahmed1553 years agoNew member | Level 2Hi, I had the same issue with both photos and videos and found out that when you upload using the website the sizes are going way down while in the meantime uploading using the app solve this issue for me.
Hope this will help you. - alianzaazlan3 years agoExplorer | Level 4
My files were being reduced significantly when I was uploading this way:
*Clicking and dragging my 4k60 videos from Mac Photos or Photo Albums to the website drag box to upload
OR
*Clicking and dragging from Mac Photos or Photo Albums to the sync folder on Mac.
Issue was resolved when I upload from the website or the mobile up using the /\Upload \/ button on either the web browser version AND the iPhone app. Navigate to photos and click the video and it uploads in complete and original file format. This leads to the correct bit rate of
103443 kb/s on a 1:51 min (1.34 GB) file compared to
25079 kb/s on the same length vid at (333 MB)
Cheers to uploading the slow and long way but at least with certainty you'll preserve original quality and formats.
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