Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

calvinhouse's avatar
calvinhouse
Explorer | Level 4
1 year ago
Solved

Files in Mobile Apps Not Syncing

I saved some files into the Dropbox file on my PC. Two hours later they have not shown up in my account at dropbox.com nor in the apps on my iPad and my Android phone. How can I fix this problem?
Export
  • Mark's avatar
    Mark
    1 year ago

    Have you checked if Dropbox is running on your PC? 

     

    What does it say if you mouse over its icon on the status bar?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 year ago

Dropbox needs to be running to sync. It should auto start up unless you've altered this. 

 

Possibly worth reinstalling and seeing what happens? www.dropbox.com/downloading 

calvinhouse's avatar
calvinhouse
Explorer | Level 4
1 year ago

Thanks. I'll make sure it is autostarting.

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!