Forum Discussion

sarah2023's avatar
sarah2023
Explorer | Level 3
3 years ago

File/Video won't save to iPad or iPhone

Hi - When using the Dropbox App on my iPhone or iPad, I want to download or save the video. I select 'save video', it starts the download process and when its finished I get the error message "Sorry,...
Download
Error Messages
Mobile
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi sarah2023, just for clarification, my colleague was asking about the space on your mobile itself, and not the quota on the site.

sarah2023's avatar
sarah2023
Explorer | Level 3
3 years ago

Hi Jay,  The space I quoted is what is on my actual device (iPad Pro) and not the site…I went into my settings and storage available on IPad…

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