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Forum Discussion
FixIS
9 months agoNew member | Level 2
Folders keep opening by themselves on the web browser on my computer
By end of the day its around 6 of them.
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Nancy
Dropbox Community Moderator
9 months agoHey FixIS, thanks for posting here.
Do you mind sending over a full screenshot of what you see exactly on your end?
Are you using Dropbox via www.dropbox.com when this is happening, or the desktop app instead?
Let me know more details, and we can have a look.
FixIS
9 months agoNew member | Level 2
First off all thank You for answer :)
Desktop app, synchronised with many PCs via dropbox for one particular folder.
It will just open file explorer by itself with this folder like there is something new waiting.
Maybe it will open whenever someone on different device upload something in that folder? I really dont know.
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