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GarageBand session (.band) files
I exported a .band file (GarageBand project) to Dropbox, then later copied it and tried to open it again on GarageBand. I got an error that GarageBand couldn’t read the file format. When I contacted ...
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorThanks for getting back to us here djessel!
When you uploaded the file to Dropbox, it wouldn't have edited or converted the file in anyway.
When you uploaded the file to Dropbox did you perhaps rename the file at all? I'm wondering if perhaps there is a stray space after the extension perhaps.
Otherwise, can you try exporting the file to your device's local storage and then open the file in the GarageBand app from there?
Also, can you let me know which version of the Dropbox app on your iPhone and the device's iOS version?
Keep me posted!
Hi Daphne, No I did not rename the file when I uploaded it to Dropbox. I already tried exporting the file to my phone's local storage and then opening in GarageBand and it still gave me the same error message. On my iPhone, I am on Dropbox "App Version 202.3.2", and my iPhone 7 Plus is iOS version 13.6.1 Hope that helps. Thank you. Drew
- Daphne
Thanks for checking on that djessel, and apologies for the delayed reply here!
Were you editing this file only through your iPhone, or also through the Mac version of the GarageBand app too?
Can you let me know how much space you have free on your device's storage?
From some digging, I can also suggest trying out some of the steps outlined here, which was suggested for another person receiving the same error message that you mentioned.
- Hi Daphne,
Thank you for getting back to me on this... to answer your questions, I only edited the file through my iPhone, and I have 10 GB of free space left on my phone.
Also, I tried doing what Apple support suggested on the link you gave me, but still the file will not open in GarageBand.
I think I may have mentioned this, but when I presented the issue to Apple support via a phone call with them, they insisted that the problem was with Dropbox and that the file was somehow changed/damaged when I first copied it over to my Dropbox acct.
Best regards,
Drew- Daphne
I see, it would be difficult to know for certain where the issue occurred there djessel.
It certainly wouldn't be expected that the file becomes corrupted when uploading to Dropbox, but perhaps there was an issue when the file was exported or during upload.
Perhaps one last step I can suggest would be to create a new project and see if you can import the info from this file.
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