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djessel
6 years agoExplorer | Level 4
GarageBand session (.band) files
I exported a .band file (GarageBand project) to Dropbox, then later copied it and tried to open it again on GarageBand. I got an error that GarageBand couldn’t read the file format. When I contacted ...
djessel
6 years agoExplorer | Level 4
Hi Daphne, No I did not rename the file when I uploaded it to Dropbox. I already tried exporting the file to my phone's local storage and then opening in GarageBand and it still gave me the same error message. On my iPhone, I am on Dropbox "App Version 202.3.2", and my iPhone 7 Plus is iOS version 13.6.1 Hope that helps. Thank you. Drew
Daphne
Dropbox Community Moderator
6 years agoThanks for checking on that djessel, and apologies for the delayed reply here!
Were you editing this file only through your iPhone, or also through the Mac version of the GarageBand app too?
Can you let me know how much space you have free on your device's storage?
From some digging, I can also suggest trying out some of the steps outlined here, which was suggested for another person receiving the same error message that you mentioned.
- djessel6 years agoExplorer | Level 4Hi Daphne,
Thank you for getting back to me on this... to answer your questions, I only edited the file through my iPhone, and I have 10 GB of free space left on my phone.
Also, I tried doing what Apple support suggested on the link you gave me, but still the file will not open in GarageBand.
I think I may have mentioned this, but when I presented the issue to Apple support via a phone call with them, they insisted that the problem was with Dropbox and that the file was somehow changed/damaged when I first copied it over to my Dropbox acct.
Best regards,
Drew- Daphne6 years ago
Dropbox Community Moderator
I see, it would be difficult to know for certain where the issue occurred there djessel.
It certainly wouldn't be expected that the file becomes corrupted when uploading to Dropbox, but perhaps there was an issue when the file was exported or during upload.
Perhaps one last step I can suggest would be to create a new project and see if you can import the info from this file.
- djessel6 years agoExplorer | Level 4OK - that makes sense... I just did the exact same thing (on my iPhone, as before) with a completely different .band file, and got the exact same error after exporting it from Dropbox back into Garageband. Here is a link to the file on my Dropbox: https://www.dropbox.com/s/bnr76dm8bmdqm7l/No%20Regrets%20%28Latest%29.band?dl=0 So I'm convinced that the problem is with Dropbox. I'm surprised you've not come across this before. I also had my daughter try it with some of her Garageband files and the same thing happened. Last question: isn't there a "tech wiz" employed at Dropbox who can examine my original file and fix it for me? Thanks Drew
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