Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
CHCLS
3 years agoNew member | Level 2
Getting an error (5XX) on the website
Hello DropBox,
Currently receiving Error (5XX). How long does it generally take to resolve this?
Thank you!
112 Replies
Replies have been turned off for this discussion
- JakeSwoyer3 years agoNew member | Level 2
I am getting the same error message.
- TimTim23 years agoNew member | Level 2
.....their plan is working
- artsvdo3 years agoNew member | Level 2
Yes. Same here in central California
- artsvdo3 years agoNew member | Level 2
Yes. Same here in central California
- bstevent3 years agoNew member | Level 2
Same problem here around 10am PST Feb 7, 2023. I set up a shared folder, tested it, all was well. I went back to it and now get the 5XX error message.
Bob
- JHK-NL3 years agoExplorer | Level 4
Same here in NL
- marken643 years agoNew member | Level 2
I'm getting it too. Who do we reach out to?
- suze morrison3 years agoNew member | Level 2
me too, I have never experienced this before?
- lmpifer13 years agoNew member | Level 2
When can I get back into my account? Using HP computer...
- JasonColeman3 years agoExplorer | Level 4
I bet you they won't return our monthly payment even though they are not providing the service they promise. Whay has there not been a comment by anyone at Dropbox yet?!
Get it fixed or return our money!!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!