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COKEDUDE's avatar
COKEDUDE
New member | Level 2
8 years ago
Solved

How can I view my photos like a gallery?

There used to be a feature to view your pictures in gallery. What happened to that? I can't find it anymore :(.   Something like this.   https://www.google.com/search?q=smile&client=firefox-b...
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  • Lusil's avatar
    Lusil
    8 years ago
    Hey there COKEDUDE!
     
    Do you by any chance mean your photos tab on the website? You can navigate there by:
    1. Sign in to dropbox.com.
    2. Click Files.
    3. Select Photos.
    Let me know if this helps! 
     
    [EDIT] As Mark mentions as well in the above post. :grimacing:
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey everyone, thanks for nudging us on this thread!

If you've tried accessing your photos with this link and you're still having trouble, could you try the following:

  • Navigating from another browser?
  • Using an incognito/private window?
  • Clearing the cache?
  • Making sure that you're not running any third party browser extensions or plugins? 

Let me know how it goes!

jules22's avatar
jules22
New member | Level 2
6 years ago

When using my normal  browser Chrome (version 83.0.41103.116) and a few extensions, I don't see an option to select Photos when I cllick on Files either.  I tried using a brand new install of Mozilla Firefox with no extensions and don't get the option to view Photos. 

 

This is an issue you need to fix Dropbox to avoid totally alienating both your personal and business users.  The cloud storage of photos was my primary reason for paying for Dropbox each year and if you haven't fixed this isse by December this year, I'll not be updating my payment methord.

 

Dropbox's advice to try different browsers and not use extensions/add ons is not realistic - YOU are the service provider, Dropbox, and need to have a product which works with all popular up-to -date browsers, in normal use, without having to resort to igcognito browsing as a workaround.  It is also YOUR responsibility to test and bug fix issues with your software prior to release.  We are your paying clients and will vote with our feet if we feel advantage is being taken of us. 

 

Off to trial some other cloud backup services in case I need switch providers later this year.

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