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doesitwork's avatar
doesitwork
New member | Level 2
4 years ago

How to restore files from Dropbox Backup

I recently backed up 200-GB of files from an external hard drive that was getting old. I used the DropBox Backup feature figuring it would be easier to simply use a "restore" feature rather than manu...
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janenipius's avatar
janenipius
Explorer | Level 4
3 years ago

I do not have computer backup enabled. I am using the external drive backup feature

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

This would be the reason then, since restoring from a computer backup would add the files onto your account directly. 

 

External drive backups are different, and would need to be downloaded via the method shown in my previous link, which would be by zipping the drive and downloading it.

 

If the drive is large, you can try downloading it in batches by selecting specific folders inside the backup to download.

  • deanlute's avatar
    deanlute
    New member | Level 2
    2 years ago

    I agree, this is beyond frustrating. I had an external HDD that was backed up. The drive was corrupted and now I need to download over a terabyte of files in small batches. It's going to take me months. A completely inane feature and I will be leaving dropbox when this subscription ends. Ridiculous product!

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