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Forum Discussion
Grammie60
2 years agoHelpful | Level 6
How to stop & unlink the automatic downloads to Dropbox?
I was linked from an Epson Fast Foto 680W-FF photo scanner, software, to Dropbox. On the old Epson Fast Foto you had to be connected to Dropbox. I have a new Epson Fast Foto, same machine, new softw...
Grammie60
2 years agoHelpful | Level 6
This is still Grammie60. I ran out of space and I don't know how to edit after I sent my message:/
My goal is, I'm trying to get off Dropbox because I don't need it anymore, but I have thousands of photos and documents to move out of Dropbox first. It would kill me to lose my hard work. I don't know what I'm doing and I'm very frustrated:(
- Megan2 years ago
Dropbox Community Moderator
Hey there, @Grammie60, let's jump right into this!
Based on all the info you shared, I understand that you're currently using Dropbox Backup, and that you wish to find a way to delete and disable it, while keeping your content.
Feel free to have a look at the relevant Help Center article, and let me know if you need any help with the steps there.
I'll be waiting for your update!
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