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boggett2001's avatar
boggett2001
Explorer | Level 3
7 years ago
Solved

How to stop a download in progress

DB says it's in the middle of a very large upload, but I want to stop it and zip the files first before uploading.  There is no "stop upload" button that I've seen.  Can you help me stop this?
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sync
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  • Walter's avatar
    Walter
    7 years ago

    If you're using the website to upload your files, just close your web session boggett2001!

    If you're using the desktop app, you can pause the sync and move the unwanted files out of your Dropbox folder. 

    Let me know how it goes!

Pamela S.12's avatar
Pamela S.12
Helpful | Level 5
6 years ago

Yes and no.  I was unable to stop the download, so the 3GB of photos downloaded onto my phone, which, thankfully, had enough space to handle it.    I've since deleted the download.

 

Is there any way on IOS or iPadOS to stop a download once started?

 

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey Pamela S.12!

 

While there isn't an option to stop the download exactly, while the download is in progress you can select the file/folder, tap the "...", and then choose "Remove from device".

 

This will stop the download and remove any of the files that were downloaded already.

 

Hope this helps!

  • Pamela S.12's avatar
    Pamela S.12
    Helpful | Level 5
    6 years ago

    What a clever solution to remove the app from device during download!  Thanks Daphne!

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