We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
VFW15
2 years agoNew member | Level 1
I cannot download any files from the website as I'm getting an error
I cannot download anything from Dropbox. The first time in any session, a file or folder can download. The next time I try to download anything, large or small, I get the above error message. I...
Walter
Dropbox Community Moderator
2 years agoHey VFW15 - thanks for bringing this to our attention.
Could you please clear your browser's cache or try another browser and let us know if you still get the same results?
Thanks!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!