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I cannot open my PowerPoint file online.
My powerpoint won't open online. I could yesterday but not today. i have cleared cache
Hey I just found out mine is working too! Thanks guys! But it was definitely a super slow action from Dropbox
I am still unable to access. I just got off of a chat with Microsoft. They are unable to resolve the issue. They say the problem is with Dropbox. Microsoft only supports OneDrive for online PowerPoint editing (and I was able to upload my file to OneDrive and edit it there with no problem) and told me to talk to Dropbox for help. Unfortunately, it's the weekend now, and Dropbox only has support Mon-Fri.
At this point, it seems like the issue is Dropbox since it works fine on OneDrive. Our team works in Dropbox, so hopefully this will be resolved soon. In the meantime, we have to work around it by downloading the file to edit offline and then uploading a new version back into Dropbox which is not optimal when several people are working on the same file in multiple steps of a project.
sracinez rainmanmpr17 I am still facing the same issue until now. Thanks sracinez for updating us! Keep us posted if it resolves for anyone here. I have been editing mine in google drive through google slide for the past few days.
Good morning! I was able to access the powerpoint online via Dropbox this morning so hopefully that means that the problem is fixed for good for everyone!
Hey I just found out mine is working too! Thanks guys! But it was definitely a super slow action from Dropbox
- Hannah
Dropbox Community Moderator
Hey everyone!
I can see that some of you are saying that this issue is now resolved for you, so thank you for keeping us all in the loop.
Is there anyone who is still having trouble with this?
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