We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Solved
I cannot open my Quicken Backup Files
I use Dropbox with my windows Quicken account. For the last week, I cannot open any of my Quicken backup files from Dropbox. I have spent hours with customer support from Quicken just for them to tell me all my files are corrupted and I need to start anew. This is not an option I am willing to accept at this time. I have found that I can open an old Quicken backup file from my thumb drive, but it is sadly out of date. Has anyone come across this problem before?
I gave up trying to get the 2023 Quicken files to work, so I reentered all my 2023 Quicken transactions. Thank you all for your help in this matter.
13 Replies
Replies have been turned off for this discussion
- Jay
Dropbox Community Moderator
Could you try marking the whole folder itself as Available offline in order to get the files downloaded?
The only folder I have Quicken files in that has an option to toggle between "Make online-only" and "Make available offline" is the "Dropbox" folder which was already set as available offline since the option available when I first right clicked the folder was "Make online-only." I have tried opening Quicken various times again today with no success. I will continue to try.
I gave up trying to get the 2023 Quicken files to work, so I reentered all my 2023 Quicken transactions. Thank you all for your help in this matter.
