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JJS64's avatar
JJS64
Explorer | Level 3
2 years ago

I downloaded Dropbox files via a QR code and now I can't find them anywhere.

purchased a STYX / Foreigner download, when I scanned the QR code I had to create a dropbox account then it stated the files were downloaded.   I cant see the files and now the QR code is no lonfer v...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
JJS64 wrote:

purchased a STYX / Foreigner download, when I scanned the QR code I had to create a dropbox account then it stated the files were downloaded.   I cant see the files ...

If you actually downloaded them, they would be wherever your browser is configured to save downloaded files. If you created a Dropbox account, perhaps you saved them to the account directly. Have you signed in to the Dropbox website to see if the files are there?

JJS64's avatar
JJS64
Explorer | Level 3
2 years ago
I looked in the account and it looks empty. unfortunately no support from Styx or Foreigner. when I try the QR CODE again it is disabled.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    JJS64 wrote:
    I looked in the account and it looks empty. unfortunately no support from Styx or Foreigner. when I try the QR CODE again it is disabled.

    I'd check the locations where you normally download files. Perhaps your browser has some download history that will point to where the file was saved.

     

    Beyond that, you'll need to contact STYX / Foreigner for help. Dropbox won't be able to do anything to assist in this matter.

    • JJS64's avatar
      JJS64
      Explorer | Level 3
      2 years ago
      Thank you for the assistance. Thought as the QR CODE points to Dropbox I thought they may have logs on the transaction

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