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Forum Discussion
I uninstalled the desktop app, and I can't access my download folder or shared folders.
Device MacBook Air Operating System/Browser (if using the web) macOS Sonoma
I uninstalled the dropbox app and now I can't access my download folder or other shared folders on my mac at all, or d...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey verenaishere, let's jump into this!
Just to make sure we're aligned can you clarify this: when you access your Finder and search for your Downloads folder do you get any results?
It sounds like you had previously enabled our Backup feature. Can you visit this page, and let me know what you see there?
A screenshot of the exact error you've been getting would also help, so feel free to attach one.
Let me know more, and we'll take it from there!
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