Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

zelena's avatar
zelena
New member | Level 2
6 months ago

I'm trying to download a book I bought, but I'm seeing a 400 error.

I tried using multiple internet browsers, but I was unable to download the book I purchased. Error: Error 400

Download
Error Messages

2 Replies

Replies have been turned off for this discussion
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi zelena, thanks for posting here. 

    Can you send me a full screenshot of the error you keep receiving? 

    Have you also tried an incognito window on your current browser?

    Let me know.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago

    Try clearing cache and cookies and see if that helps. 

    If not you need to go back to who you bought it from and ask for an updated link OR check they have not had sharing stopped for any reason

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!