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mattc--9's avatar
mattc--9
Helpful | Level 6
2 years ago

Improve Photos.dropbox.com performance

I love that Dropbox is platform agnostic. I don't want to rely on Google or Microsoft. But Photos.dropbox.com needs serious improvement or I will not be renewing my subscription next year. Photos is ...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there mattc--9 - thanks for bringing this to our attention.

 

Just to make sure we've logged this right, could you clarify which web browser you're using and let us know more about what exactly you had in mind?

 

Have you tried clearing your browser's cache and using another browser or an incognito window with no extensions or plugins running to see if there's an improvement?

 

Let us know more and we'll take it from there, Matt.

  • Dave111's avatar
    Dave111
    Explorer | Level 4
    2 years ago

    mattc--9 Walter 
    It's a ongoing Dropbox issue with numerous complaints ... example and Dropbox Engineering response below ...

    "The engineers have informed me that a resolution for the indexing issue may come at a later date. However, they don't have an exact timeline to provide at this moment.
     
    If you have any other questions, please let me know." 
     
    Website Photos view is slow - The Dropbox Community

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